In this post, we’d like to explain how DWHSA handles membership renewals.
YOUR MEMBERSHIP YEAR
When you join DWHSA, your membership year typically runs from the first day of the month after your application is processed for a full 12 months. For example, if your DWHSA application is processed on April 12, your membership will go “live” immediately (i.e., you’ll be issued site logins, and you’ll start getting the newsletter issues via email), but for billing purposes your membership year will start officially on May 1 and run through April 30 the following year (a full 12 months).
Because we know what it’s like waiting for commission checks to arrive, we’ve also added an extra one-month “grace period” at the end of that 12 months before your membership expires completely.
So, in summary, your DWHSA membership year should start the first day of the month after you join, it runs for a full 12 months, and it doesn’t expire until one more month after the 12-month period ends.
(Another example: If your application is processed on Oct. 17, your membership year will run Nov. 1-Oct. 31, and your membership won’t expire completely until Nov. 30.)
We send three reminder emails as your membership year winds down:
- 60 days before the 12-month membership year ends
- 30 days before the 12-month membership year ends
- On your renewal date, as the 30-day “grace period” is beginning
Each reminder email will contain the link you can click on to submit your renewal dues.
Once your 30-day “grace period” ends, you’ll receive a fourth and final email noting that your membership has lapsed. At that time (30 days after your renewal date), your site logins will go inactive, you won’t receive new DWHSA emails, and you’ll be removed from the Facebook group.
Each month, we work closely with any members who contact us asking for extra time to submit renewal dues. Please contact us at firstname.lastname@example.org if you’d like help with an extension.
YOUR RENEWAL DATE
We’re working now to post your renewal date as part of your profile in the internal membership directory found in DWHSA’s members-only sites (NOT the directory for consumers in the RomanceTravelSpecialists.com site).
Also, you may contact DWHSA HQ any time at email@example.com if you’re unsure about your renewal date.
REACTIVATING A LAPSED MEMBERSHIP
To be fair to all members, we’ve tightened the rules for reactivating a lapsed membership. We welcome any agents who wish to rejoin DWHSA after their memberships have ended – but, you must rejoin at the dues rate that’s in effect at the time you reapply. We cannot reinstate lapsed memberships at their previous dues levels – doing so is unfair to the other members who’ve remained in good standing.
If you have any questions, please contact John at firstname.lastname@example.org. We’re very grateful for your membership support – thank you for renewing and remaining a member of DWHSA!